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Quality Assurance

NVA uses highly advanced data processing techniques to provide a tightly controlled claims management environment. Participant and dependent eligibility validation, professional reviews, prior authorization, duplicate claims checking, as well as knowledgeable and highly skilled staff all provide for an environment conducive to the maintenance of high-quality services. We credential all our providers both initially and on an ongoing basis, and our provider audit program verifies that panel providers deliver quality vision care and comply with program requirements.

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